Shipping and Return Policy

Shipping:

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Canada Post with tracking and drop-off without signature. If you prefer delivery by Express service and/or with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Returns and Exchanges:

RETURNED MERCHANDISE MUST BE IN SALEABLE CONDITION WITH MANUFACTURERS ORIGINAL PACKAGING. Please send your package to our office:

yingfa.ca
#1108 – 250 Consumers Road
Toronto, ON M2J 4V6
Canada

We will handle your return by either promptly exchanging the item or issuing a credit or refund. We will accept returns within 30 days of your receipt. Exceptions are damaged, defective items. Items held for longer than 30 days may be returned for store credit if item is in original condition and packaging.

Swimwear
Due to Health Department Regulations, we are unable to accept returns on used swimwear.

DO NOT machine wash. DO rinse in fresh water and hang dry after use. DO NOT put in laundry dryer or store wet. PLEASE be aware that certain light colored swimsuits (i.e. red, white), even with double liners still have degrees of transparency when wet. Colors cannot be guaranteed

Shipping Damage:
If a package arrives and is damaged, please email us or call our customer service department immediately. Claims against a common carrier must be made by us. You must keep all contents and packaging for any claims for up to 10 business days. Failure to keep contents and packaging will result in non-payment of claim.